IMPORTANT INFORMATION

When you enter you will then be required to register, upon doing so, you will receive an email, please click the link to confirm yourself as a user. You will then be able to complete your entry.

You may return at any point using your login credentials to manage your account and modify your entry until to closing date.

  • Entries into the Commercial Motor Awards are free
  • To enter the awards please complete an entry form and submit any relevant supporting materials.
  • Read the description and criteria of the category you wish to enter carefully – entries that do not comply might be marked down or rejected.
  • You may enter as many categories as you wish, although make sure your entries are relevant to each category's criteria.
  • Please provide supporting evidence where you can to help your entry.

Aftersales and Maintenance Provider of the Year

The Aftersales and Maintenance Provider of the Year Award rewards either a franchised or independent dealer or third-party maintenance provider that has consistently delivered outstanding aftersales service and levels of customer care over the past 12 months.

The award is open to aftersales and maintenance providers of all sizes, and would also welcome entries from those running outsourced maintenance operations.

The judges will look for high levels of successful maintenance and repair delivery, long-term customer relationships and bespoke aftersales packages tailored to the need of customers. It will also take into account initiatives such as longer opening hours, attracting new staff etc. 

Entries should be no more than 1,000 words and customer testimonials are welcome.

This category is now closed

Apprentice of the Year

The Apprentice of the Year Award recognises the achievements of an individual who has either completed, or is currently engaged in, an apprenticeship programme. The apprentice can be involved in either the technical aspect of truck, trailer and van repair and maintenance, or be working as part of a sales or customer support team at an independent or franchised dealership, bodybuilder, auction house, financial services supplier or rental, leasing and contract hire supplier of any size.

The judges will look for an individual that has made a significant contribution to their workplace, as well as a business that has grown and supported young talent.

Entries should be no more than 1,000 words.

This category is now closed

Auction House of the Year

The Auction House of the Year Award rewards innovation and outstanding achievement by a commercial vehicle auction house over the past 12 months, be it online, location-based or a combination of the two. 

Judges will look for evidence of growing sales levels; auction houses making it easier to buy at auction; and those who have spotted and capitalised on niches in the market.

Entries should be no more than 1,000 words and customer testimonials are welcome. This award is open to auction houses of all sizes.

This category is now closed

Bodybuilder of the Year

The Bodybuilder of the Year Award recognises best practice, innovation and outstanding levels of customer service delivered by a bodybuilder in the United Kingdom over the past 12 months.

The judges will look for evidence of bespoke product design, listening to customer needs and a commitment to delivering a quality product. Judges will welcome evidence of a business exceeding its targets, engaging with the local community or focusing on the development of young talent. Customer testimonials would be welcome, as would evidence of an outstanding financial performance as a business in the past 12 months.

Entries should be no more than 1,000 words.

This category is now closed

Breakdown and Recovery Operator of the Year

The Breakdown and Recovery Operator of the Year Award seeks to recognise an exceptional level of service delivered by a HGV breakdown operator over the past 12 months.

The judges will look for evidence of above industry standard roadside recovery rates; as well as evidence of outstanding repair rates and customer support – be it on the road or in the workshop. The judges would welcome testimonial evidence. 

The judges will also look for high levels of commercial vehicle operation across the fleet, adhering to the standards required of the O-licence. This includes financial management, vehicle maintenance, adherence to relevant transport legislation and environmental rules.

Special consideration will be given to evidence demonstrating exceptional safety standards for roadside recovery operatives.

Entries should be no more than 1,000 words.

This category is now closed

Customer Service Award

The Customer Service Award looks to recognise outstanding levels of care, delivery and support for customers supplying vehicles, trailers, parts or maintenance to operators of commercial vehicles.

The judges will look for evidence of outstanding levels of customer service – be it in levels of vehicle uptime, above industry-average inspection pass rates, solving a problem for a particular customer or going above and beyond business as usual to meet the commercial vehicle fleet needs of a client.

The judges will especially want to see customer testimonials, which will remain anonymous outside of the judging panel, be it a single case study or from numerous customers – with no weighting given to either option.

Entries should be no more than 1,000 words, not including testimonials.

This category is now closed

Dealer Principal of the Year

The Commercial Motor Awards are seeking nominations for Dealer Principal of the Year, in order to recognise the achievements of an individual that has led success in either a franchised or independent, new or used, HGV dealership. We’re looking for someone that has made a huge difference to a commercial vehicle dealership, getting results. They must also be a real people person, having built a strong team around them as well as strong relationships with customers.

Just tell us who and why this individual stands head and shoulders above their peers.

Nominations for this award would be welcomed by the Commercial Motor Awards judging panel for consideration.

This category is now closed

Finance Provider of the Year

The Finance Provider of the Year Award recognises outstanding levels of customer service over the past 12 months by commercial vehicle specialist financial services suppliers.

Judges will look for evidence of financial providers providing a bespoke service to the commercial vehicle market; a strong understanding of the needs of the customer and the ability of the provider to meet the individual needs of customers.

Entries should be no more than 1,000 words and customer testimonials are welcome. This award is open to financial providers of all sizes.

This category is now closed

Franchised Dealer of the Year

The Franchised Dealer of the Year award recognises outstanding achievements in customer service, commercial vehicle sales and aftersales support in a franchised dealership of any size over the past 12 months. 

Judges will look for evidence of high levels of customer satisfaction as well as excellence in the delivery of services such as finance, insurance and warranties. They will also want to see a relationship with a manufacturer that is above ‘business as usual’.

The award is open to all franchised truck dealerships in the UK, either as standalone sites or as part of a group. Entries should be no more than 1,000 words and customer testimonials are welcome.

This category is now closed

Independent Dealer of the Year

The Independent Dealer of the Year award recognises best practice, innovation and professionalism over the past 12 months at a non-franchised dealership of any size.

This award is open to any independent dealership offering a whole range of business activities, including new and used truck, trailer and van sales, aftersales and support.

Judges will look for evidence of high levels of customer satisfaction and retention, as well as innovative sales strategies and bespoke customer service offerings. Entries should be no more than 1,000 words and customer testimonials are welcome.

The award is open to all independent truck dealerships of all sizes in the UK, either as standalone sites or as part of a group. 

This category is now closed

Rental, Leasing and Contract Hire Provider of the Year

The Rental, Leasing and Contract Hire Provider of the Year Award rewards an outstanding supplier of commercial vehicles and/ or trailers on either a rental, leasing or contract hire basis (or any combination thereof) over the last 12 months.

The judges will look for evidence of high levels of customer satisfaction and retention; high levels of fleet uptime and compliance; bespoke fleet management services for customers and the delivery of tailored requirements that show an understanding of a customers’ business.

Customer testimonials would be welcome, as would evidence of an outstanding financial performance as a business in the past 12 months.

Entries should be no more than 1,000 words.

This category is now closed

Sales Team of the Year

The Sales Team of the Year Award recognises and rewards the crucial role played by a sales team in delivering results for a dealership and providing customers with the right solutions over the past 12 months.

The award is open to a sales team at a franchised or independent dealership, bodybuilder, auction house, financial services supplier or rental, leasing and contract hire supplier irrespective of size, either at a standalone site or part of a group. 

Judges will look for evidence of high sales levels; bespoke customer engagement; innovative sales programmes and genuine teamwork.

Entries should be no more than 1,000 words and customer testimonials are welcome. 

This category is now closed

Service to Industry Award

The Service to Industry Award recognises an individual for a lifetime of service, innovation and leadership in the sale and support of trucks, trailers and vans to commercial vehicle operators.

Nominations for this award would be welcomed by the Commercial Motor Awards judging panel for consideration.

This category is now closed

Technician Team of the Year

The Technician Team of the Year rewards outstanding achievement in the delivery of service, inspection, maintenance and repair by a team of technicians at either a franchised or independent dealership, bodybuilder or rental, leasing and contract hire over the past 12 months.

Judges will look for evidence of a deep technical understand behind the product ranges supported by the dealer, and would welcome evidence of test lane utilisation rates or delivery rates of manufacturer backed repair and maintenance programmes.

Entries should be no more than 1,000 words and customer testimonials are welcome. This award is open to technician teams at a franchised or independent dealership,  irrespective of size, either at a standalone site or part of a group.

This category is now closed

Workshop Innovation of the Year

The Workshop Innovation of the Year Award recognises an outstanding product, tool or service that has increased productivity; solved problems and improved efficiencies when it comes to maintaining the roadworthiness of commercial vehicles.

The judges will look for evidence of business growth as a result of using the product, tool or service; improved customer compliance levels and a supplier going beyond business as usual to meet the needs of the customer.

Entries should be no more than 1,000 words and customer testimonials are welcome.

This category is now closed