Aftersales and Maintenance Provider of the Year

The Aftersales and Maintenance Provider of the Year Award rewards either a franchised or independent dealer that has consistently delivered outstanding aftersales service and levels of customer care over the past 12 months.

The award is open to aftersales and maintenance providers of all sizes, and would also welcome entries from those running outsourced maintenance operations.

2020 was a year like no other, which is why the judges will want to see evidence of you supporting the industry and reacting to the difficult conditions brought on by the pandemic. Judges will also look for high levels of successful maintenance and repair delivery, long-term customer relationships and bespoke aftersales packages tailored to the need of customers. It will also take into account initiatives such as longer opening hours, attracting new staff etc.

Entries should be no more than 1,000 words and customer testimonials are welcome.