Franchised Dealer of the Year

The Franchised Dealer of the Year award recognises outstanding achievements in customer service, commercial vehicle sales and aftersales support in a franchised dealership of any size over the past 12 months.

Judges will look for evidence of high levels of customer satisfaction as well as excellence in the delivery of services such as finance, insurance and warranties. They will also want to see how the franchise responded to the challenges brought on by Covid-19 and see evidence of a relationship with a manufacturer that is above ‘business as usual’.

The award is open to all franchised truck dealerships in the UK, either as standalone sites or as part of a group.

Entries should be no more than 1,000 words and customer testimonials are welcome.